et99 Terms and Conditions
Please read these terms carefully before using the et99 platform. This document provides complete information about your rights, responsibilities, and platform policies.
Introduction and Applicability
These Terms and Conditions ("Terms") form a legal agreement between et99 ("Platform", "we", "us") and each individual who uses its services ("User", "you"). By accessing or using the et99.cam website and all related services, you are considered to have agreed to these Terms.
et99 is committed to providing a safe, secure, and entertaining online gaming experience for players in Bangladesh. Our platform offers cricket betting, slots, live casino, and many more categories. Compliance with the terms described below is mandatory to access all these services.
If you disagree with any part of these Terms, please refrain from using our platform. For any questions, contact our 24/7 live chat support.
Account Registration and Eligibility
2.1 Age and Eligibility Requirements
To open an account and use the et99 platform, you must meet the following conditions:
- You must be 21 years of age or older — for those aged 21 and above only.
- You must be a legal resident of Bangladesh.
- You must have your own identification and operate the account in your own name.
- You must be mentally capable and making this decision voluntarily.
- You must not be a resident of any region where online gaming is legally prohibited.
2.2 Account Creation and Management
- Each user may create only one account. Creating multiple accounts is strictly prohibited.
- All information provided during account creation must be accurate, truthful, and complete.
- It is your responsibility to keep your login credentials (username and password) confidential.
- Any changes to your account information must be reported to our support team immediately.
- Transferring or selling your account to another person is completely prohibited.
2.3 Identity Verification (KYC)
To ensure security and prevent fraud, et99 reserves the right to verify your identity at any time. You may be asked to submit a national ID card, passport, or other government-issued document. Failure to submit documents may result in temporary suspension of your account.
Deposit and Withdrawal Policy
3.1 Deposit Terms
- Minimum deposit amount: ৳100 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- The name on your account must match the name on the payment method used for deposits.
- Deposits made through third parties are not permitted.
- Deposit amounts are generally credited to your account instantly.
3.2 Withdrawal Terms
- Minimum withdrawal amount: ৳1,000.
- Withdrawals are generally processed within 1 hour.
- The withdrawal method used must match the deposit method.
- Withdrawals cannot be made until all bonus wagering requirements have been fully met.
- Withdrawals may be delayed if identity verification has not been completed.
3.3 Payment Comparison Table
| Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳100 | ৳1,000 | Within 1 hour |
| Nagad | ৳100 | ৳1,000 | Within 1 hour |
| Rocket | ৳100 | ৳1,000 | Within 1 hour |
| Upay | ৳100 | ৳1,000 | Within 1 hour |
| Bank Transfer | ৳100 | ৳1,000 | Within 1 hour |
Bonus and Promotion Policy
4.1 Welcome Bonus
New members at et99 receive a 100% welcome bonus on their first deposit, up to ৳10,000. A 20x wagering requirement applies to this bonus. This means you must wager a total of 20 times the bonus amount before it can be withdrawn.
- The welcome bonus applies to the first deposit only.
- Wagering must be completed within 30 days of claiming the bonus.
- Some games may have restrictions when betting with bonus funds.
- Only one bonus is permitted per IP address or device.
4.2 Regular Promotions
et99 regularly runs various promotions and offers. Each promotion has its own terms and conditions, which are clearly stated in that promotion's announcement. Misuse of promotional offers may result in bonus cancellation and account suspension.
4.3 VIP Program
et99's VIP program has three tiers. Weekly cashback and special benefits are provided at each tier:
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.8% weekly cashback.
VIP tiers are upgraded based on user activity and participation. The specific benefits and offers for each tier are determined at the discretion of et99.
User Code of Conduct
5.1 Prohibited Activities
The following activities are strictly prohibited and may result in permanent account termination:
- Fraudulent activity, cheating, or providing false information.
- Creating or operating multiple accounts.
- Abusing the bonus system.
- Using software, bots, or automation tools to play unfairly.
- Attempting unauthorized access to another user's account.
- Using the platform for money laundering or illegal financial transactions.
- Attempting to undermine the platform's security systems.
5.2 Right to Suspend or Terminate Accounts
et99 reserves the right to investigate, suspend, or terminate any account at any time without prior notice. This decision may be made if:
- Evidence of a breach of these Terms is found.
- Suspicious activity is detected on the account.
- Failure to complete identity verification.
- It is no longer possible to maintain the account in accordance with applicable laws or regulations.
Privacy and Data Protection
6.1 Data Collection and Use
et99 collects, stores, and processes users' personal data solely for the purpose of providing services. Our SSL encryption technology keeps all user data secure. Full details on data collection and use can be found on our Privacy Policy page.
6.2 Transfer of Data to Third Parties
We do not sell your personal data to third parties. However, limited data may be shared for payment processing, identity verification, and in response to lawful requests from government authorities. Such data transfers are always carried out in a secure and controlled manner.
Responsible Gaming Policy
7.1 Aware Gaming
et99 believes that gaming is a form of entertainment — not a way to solve financial problems. We encourage all users to play responsibly and to bet within their means. If you notice signs of addiction in yourself, please contact us immediately.
7.2 Self-Control Tools
et99 provides the following self-control tools for users:
- Deposit Limits: Set daily, weekly, or monthly deposit limits.
- Session Limits: Set a maximum play time per session.
- Self-Exclusion: Temporarily close your account for a set period.
- Permanent Exclusion: Request to permanently stop using the platform.
To learn more about these features, visit our Responsible Gaming page.
7.3 Protection of Minors
et99 is committed to keeping minors completely away from gaming. The platform is for those aged 21 and above only. If you suspect a minor is using our platform, please notify the support team immediately.
Copyright and Intellectual Property
All content published on the et99 platform — logos, designs, text, graphics, software, and other materials — is the intellectual property of et99. Reproducing, distributing, or modifying any part of this content without written permission is legally prohibited.
Our platform uses software and content from various game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming). All such materials are protected by the respective providers' intellectual property laws.
Limitation of Liability
9.1 Platform Limitations
The et99 platform is provided on an "as is" basis. Services may be temporarily disrupted due to technical issues, server outages, or internet connectivity problems. et99 will not be liable for any losses arising from such circumstances.
9.2 Betting Outcomes
The outcomes of all bets and games are determined through Random Number Generator (RNG) technology, which is completely impartial and fair. et99 has no control over game outcomes and is not responsible for wins or losses.
9.3 Third-Party Services
et99 is not responsible for the performance or availability of third-party services, including payment gateways and game providers. These services operate under their own terms and conditions.
Dispute Resolution Process
10.1 How to Submit a Complaint
If you have a dispute or complaint, please first contact us through our 24/7 live chat support. Most issues can be resolved immediately. If the matter is not resolved via live chat, send a detailed email to [email protected].
10.2 Resolution Process
After a complaint is submitted, et99 will provide an initial response within 72 hours. Complex matters will be resolved after a full investigation. If both parties cannot reach agreement, an attempt will be made to resolve the dispute through neutral mediation.
Changes to Terms and Notifications
et99 reserves the right to modify these Terms at any time. Users will be notified in their accounts before any significant changes take effect. Continued use of the platform after changes have been made will be considered acceptance of the new Terms. We always display the date of the most recent update at the top of this page.
It is recommended that you visit this page regularly to stay up to date with all changes. If you have any questions about a change, please contact our support team.
Contact Us
If you have any questions, comments, or concerns about these Terms, please get in touch with us:
- Live Chat: 24/7 support in Bengali — available directly on the website.
- Email: [email protected]
Our support team is able to assist in Bengali and is always ready to answer any questions you may have.
For more information, visit our FAQ page, Responsible Gaming page, and Privacy Policy page.